ABOUT onX

onX is a pioneer in digital outdoor navigation. With offices in Missoula and Bozeman, Montana, we are inspired by the landscapes that surround us. We bring our outdoor passion to work every day with a singular goal–to awaken the adventurer in everyone. We do this by developing industry-leading technology, and by crafting dynamic outdoor experiences. 

Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, tech-forward environment where ownership and accountability are essential.

WE ARE LOOKING FOR

onX customers, or adventurers as we call them, use onX products to plan and guide some of the most exciting and important days of their lives. As adventurers ourselves, the onX team knows that the design of our products is crucial to our customers’ success. We strive for every interaction, solution, and data point to be intuitive, and clear, and we make the inherent complexity as simple as possible. Product design must showcase easy functionality when users are in the field and focus on important real-world objectives. It also must bring to life complex spatial relationships, rich mapping content, and new dynamics of user-contributed content. We pride ourselves in customizing powerful experiences for specific outdoor adventurers, and product design sits at the center of that work, staying carefully attuned to users’ unique needs and developing innovative and useful solutions for them. 

onX is seeking a Senior Director, Product Design and UX, to lead our product design team. This growing team is responsible for creating innovative and effective industry-leading solutions for onX adventurers. As Senior Director, Product Design and UX, you will lead and manage the product design team across a multi-product platform to ensure our solutions are usable and valuable for adventurers and lead to our desired business outcomes. 

This role requires strong design, communication, and leadership skills. You will be in constant collaboration with product management, engineering, geospatial, marketing, brand, business leaders, and executives to define our strategy and vision. You are responsible for communicating that strategy and vision to the team, building strong design and delivery practices, and scaling the organization to ensure successful outcomes as we continue to grow. You will have to jump between strategic and tactical and roll up your sleeves to assist the team where necessary. The ideal candidate has experience in design, UX, UI, and a strong research background. A successful recruiting and people development track record is essential. Experience at a direct-to-consumer growth stage technology company is highly desired. 

This position will report to the leader of Product. 

LOCATION

Hybrid from Montana or remote from select locations. onX’s corporate offices are located in Missoula and Bozeman, Montana. This position can be performed near a corporate office or remotely from one of onX’s “Basecamps,” which are emerging locations where our remote onXers cluster for work and adventure. onX’s current Basecamps are located within a 120-mile radius of the following: Austin, TX; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. Applicants outside of these locations will be considered on an individual basis, except for New York, Illinois, and Ohio. For more information, please contact recruitment@onXmaps.com. 

Additionally, being authorized to work in the U.S. is a precondition of employment. We do not sponsor work visas (of any kind ) for this position at this time.

RESPONSIBILITIES

(Essential Job Duties)

• Build, lead and coach a talented, diverse team of product and user experience designers and leaders.

• Develop and maintain a deep understanding of and empathy for our customers and the problems they are trying to solve through qualitative and quantitative insights and the use of our products in the field. Cultivate these skills and practices in your team to ensure a sharp customer focus.

• Shape and inform the product strategy, vision, and roadmap, both short and long-term. Partner closely with product management, engineering, geospatial, marketing, brand, business, and executive leaders to establish strategic plans and objectives. Communicate strategy and vision to the design team and the organization.

• Foster a strong, highly collaborative design practice. Drive collaboration across a multi-product and multi-market organization to build alignment of strategy, vision, and roadmap priorities.

• Build efficient, effective delivery and operations mechanisms with team leaders to ensure the execution of strategy

• Oversee multiple product lines, scaling and designing the organization accordingly. Coordinate and align teams to ensure we deliver cohesive holistic product experiences across multiple teams.

• Fostering an environment that evolves our process by combining experimentation, analytics, and user research. Ensure teams are driving value for our customers through wireframing, prototyping, and testing techniques to determine optimal interaction and visual design. 

• Ensure team members are set up for success through expectation setting, accountability management, and coaching. Develop team talent and build a culture where designers grow in their careers.

REQUIRED QUALIFICATIONS

• Education:  Bachelor’s degree from a four-year college or university.
• Experience: 12+ years of experience in Product Design, UX or Research with 5 or more years of leadership experience as a Senior Manager or Director managing a large, multi-functional organization.
• Deep, hands-on experience and examples leading a variety of projects/teams from start to finish, across all stages of a product life-cycle (discovery to go-to-market). Leveraging business strategies, design and user experience thinking, and collaboration to balance user needs and business goals.
• Experience working in a highly-collaborative matrix environment. High tolerance for growth, change, and experimentation and the ability to coach your team through these experiences.
• People management, team development, recruiting, and organization-building experience.
• Experience growing a strong, strategic human-centered design and research practice within design teams.
• Ability to lead a team and connect the current state to the future, helping teams move iteratively towards the vision.
• Knowledge and comfort with software design tools and technologies (Figma preferred). 
• Knowledge of mobile platforms and their technical capabilities, cascading to the design team. Proactively monitor technology advances and consumer trends to identify future opportunities for our customers and businesses. 
• Strong verbal and written communication skills with the ability to persuade and inspire across teams, leadership, and the organization.
• Experience in consumer mobile software products.
• Experience developing and evolving design systems.

PREFERRED QUALIFICATIONS

• Experience with geospatial teams, technologies, and products.
• Experience with cartography and data visualization.
• Experience with products that go beyond the keyboard and screen - mapping, IoT, games, sports/activities, etc.
• Passion for outdoor recreation activities.

PHYSICAL WORKING CONDITIONS

The following physical requirements represent those that are required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting - [90%]
• Standing - [0%]
• Walking - [10%]
• Bending - [Occasionally]
• Kneeling - [Some]
• Lifting - [Up to 25 pounds]
• Reaching - [Regularly]
• Telephone Use - [Yes]
• Computer Use/Manual Dexterity - Yes
• Ability to travel - Depends on location; remote leaders can expect to travel to Montana at least once per quarter. 

WHAT WE ARE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits including a no-monthly-cost medical plan 
• Parental leave plan of four or six weeks fully paid
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym
• Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays

onX COMPANY VALUES

Our principles guide the decisions making of our company.  They define the culture at onX, what we have learned through experience, and are the code by which we operate. They are fundamental, enduring, and actionable–a benchmark by which we measure the team behavior and performance. 

We put the customer first.

We are passionate.

We win as a team.

We take ownership. 

We work with urgency.

We are curious and seek the truth.

We innovate & take risks.

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Position open until filled

onX is an Equal Opportunity Employer